1. Advice and Information -

    What is a Community Pharmacy and what services do they offer?
  2. News -

    On Wednesday 21st February 2024 we held our 2023-2024 Annual Event at the River Tees Water Sports Centre in Stockton-on-Tees.

    The focus of the day was to help to plan for our future priorities and support the Healthwatch Stockton-on-Tees Executive Board to determine our workplan for 2024-2025.
  3. Report -

    Healthwatch England's 2022-23 annual report shares the value that the public's voices bring to health and social care services. Read about Healthwatch England's work and the next steps they plan to take.
  4. Advice and Information -

    You can find out the opening hours for pharmacies across the Tees Valley for the Easter holidays below.
  5. Advice and Information -

    CGL Stockton Recovery Service & Tees, Esk and Wear Valleys NHS Foundation Trust are offering new Dual Diagnosis drop-in sessions to support clients with their mental health and offer access to substance treatment services, information and advice.
  6. Report -

    The Healthwatch network in the North East and North Cumbria are working with the ICB to gather evidence about access to dental care services.

    As part of this work, local Healthwatch across North East & North Cumbria undertook a mystery shopping exercise to get a real time understanding of what is being said to people and to understand their experiences of dentists across the region.

    The mystery shopping exercise involved phoning dental practices, enquiring about a specific dental care scenario and reporting the results centrally for a regional overview.
  7. Report -

    Healthwatch organisations across the Tees Valley worked in partnership with North East and North Cumbria NHS to find out the needs of those aged 40+ with a learning disability, to improve the planning process for when families can no longer support their family member to stay at home.
  8. News -

    We would like to hear your thoughts on the new Pharmacy First service which was launched on 31st January 2024, if the service is working well or what issues you may be experiencing in local pharmacies across Stockton-on-Tees.
  9. Advice and Information -

    Teeswide Safeguarding Adults Board (TSAB) has launched a new webpage titled 'Working with Autistic Adults' to coincide with World Autism Acceptance Week.
  10. Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
  11. News -

    Recently, North Tees & Hartlepool and South Tees Hospital NHS Foundation Trusts formally came together to work as partners. This is an exciting opportunity for the two Trusts to work together to strengthen their collaborative offer of patient care.
  12. Response -

    Healthwatch England CEO Louise Ansari has responded to a new report from the Nuffield Trust, which warns of “worrying shortages” of key medications following pandemic lockdowns and Brexit.
  13. Report -

    Healthwatch Stockton-on-Tees recently engaged with the public to seek their views and experiences of drug and alcohol services across the Borough - what they think is working well, what could be improved, and what could help them to access services in a meaningful way.
  14. Report -

    Healthwatch organisations across the Tees Valley worked in partnership with North East and North Cumbria NHS to find out the needs of those aged 40+ with a learning disability, to improve the planning process for when families can no longer support their family member to stay at home.

    This is the combined report for all Healthwatch involved.
  15. Advice and Information -

    You can find out the opening hours for pharmacies across the Tees Valley for the May Bank Holiday below.
  16. Advice and Information -

    Top tips for accessing your GP practice.

    Following research undertaken by Healthwatch South Tees, who have worked in collaboration with a range of professionals, we are able to provide information in response to questions and issues raised by local people about getting the most out of your GP practice.

    We present the most common questions and answers in this document.
  17. Advice and Information -

    You can find out the opening hours for pharmacies across the Tees Valley for the Late May Bank Holiday below.
  18. News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.
  19. News -

    The North East and North Cumbria ICB are looking to commission new Pre-Diagnosis and Post-Diagnosis services for Autism in Tees Valley.

    As part of this process, they would like to hear from those who are over 16, who are either currently on the waiting list for a diagnosis or those with a diagnosis, and their families and carers.
  20. News -

    The latest edition of the Teeswide Safeguarding Adults Board (TSAB) newsletter is now available online and to download.
  21. Report -

    Healthwatch Stockton-on-Tees engaged with the public to seek their views and experiences of pharmacy services across the Borough - what they think is working well and what could be improved, including the new Pharmacy First service.
  22. Report -

    Find out our highlights from 2023-24, including who we engaged with, our focus areas and our impacts.
  23. News -

    In February 2024 North Tees and Hartlepool and South Tees Hospital NHS Foundation Trusts formally came together to work in partnership. This is an exciting opportunity for the two Trusts to work together to strengthen their collaborative offer of patient care.
  24. News -

    The NHS Integrated Care Board for the North East and North Cumbria is launching the BIG Conversation to find out what matters most to women and girls when it comes to their health.

    Although progress has been made across the region, women and girls still have health issues that need more attention and there is still much to do to ensure health and care services are delivering for 51% of the population.
  25. News -

    A poll of 1,504 working-age disabled adults found that 28% have never accessed social care or other support despite potentially being eligible. Healthwatch England are calling for a fully funded, long-term plan to reform social care.
  26. Advice and Information -

    What are physician associates? Find out about their training and what kind of care they can provide.
  27. Advice and Information -

    Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
  28. Advice and Information -

    If you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support.
  29. News -

    Larissa has a diagnosis of ADHD and shared with Healthwatch Stockton-on-Tees her experiences and positive changes that could be made to help others experiencing the same challenges in the community.
  30. Advice and Information -

    You can find out the opening hours for pharmacies across the Tees Valley for the August Bank Holiday below.
  31. News -

    The latest edition of the Teeswide Safeguarding Adults Board (TSAB) newsletter is now available online and to download.
  32. News -

    We are working with the North East Ambulance Service (NEAS) to understand people’s experiences and expectations of the broad range of their services.
  33. News -

    The Teeswide Safeguarding Adults Board (TSAB) is distributing their annual surveys to provide service users, professionals and the public with the opportunity to have their say and inform the Board’s future priorities for safeguarding across the Tees.
  34. News -

    At the Healthwatch Stockton-on-Tees Annual Event 2024, you told us that you wanted migrant health to feature as a Healthwatch Stockton-on-Tees priority.

    We have been busy in our communities finding out what is important to people and how we can help to bridge a gap in access to health services and care.
  35. News -

    The Teeswide Safeguarding Adults Board (TSAB) must produce an Annual Report in line with the requirements of the Care Act 2014.
  36. Advice and Information -

    Maternity and Neonatal Independent Senior Advocates (MNISA) from People First support people to have their voice heard throughout investigations and complaints into care received in maternity and neonatal departments.
  37. News -

    Healthwatch Stockton-on-Tees Manager, Natasha Douglas, was honoured to present our findings on the experiences of local people across Stockton accessing ADHD support services to our healthcare colleagues and distinguished guests at the Healthwatch Conference in London on 12 November.

    More news to follow...
  38. News -

    The latest edition of the Teeswide Safeguarding Adults Board (TSAB) newsletter is now available online.
  39. News -

    Healthwatch Stockton-on-Tees was invited to share its findings on ADHD diagnosis and support services across Stockton-on-Tees at the 2024 Healthwatch National Conference, which took place on November 12 at the QEII Centre in Westminster, London.
  40. Response -

    On 18th November 2024, Healthwatch Stockton-on-Tees hosted a development session for Health and Care Professionals to come together to discuss the planning of the Health and Care Ambassador Programme.
  41. Blog -

    With Christmas right around the corner and 2024 drawing to a close, it is a perfect time to reflect on what has been a very busy year!
  42. Advice and Information -

    Norovirus cases are on the rise and to prevent it spreading, the advice from the NHS is to stay away from school, college or work if you have had symptoms or are recovering.

    Find out more below.
  43. Advice and Information -

    We have provided a helpful resource for people in Stockton-on-Tees to reach out for help during these challenging winter months.

    It includes listings of local and national services for advice and information on a wide range of areas, including mental health support, food banks, community spaces and drug and alcohol support.
  44. Advice and Information -

    You can find out the opening hours for pharmacies across the Tees Valley for the festive season below.
  45. News -

    Stockton-on-Tees Borough Council's 'Here to Help' booklet is available online, with essential information and advice from services within the Stockton borough.
  46. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  47. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
  48. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  49. Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
  50. Event -