Research from Nuffield Trust on medication shortages: Healthwatch England response

Response - 23 April 2024

Healthwatch England CEO Louise Ansari has responded to a new report from the Nuffield Trust, which warns of “worrying shortages” of key medications following pandemic lockdowns and Brexit.

“This report supports our research, which suggests that almost a quarter of people who used a pharmacy service last year experienced shortages when trying to get medicine, with women being more affected than men. Shortages of vital medication can have a detrimental impact on people’s condition, and their lives.

“We are calling on the Government to carry out a review of the medicine supply chain to ensure medicine safety and resilience. Where safe to do so and in collaboration with patients, pharmacy teams should be given the flexibility to make changes to the medicines they dispense.

“Government and NHS England should better communicate serious shortage protocols to GP and pharmacy staff; and patients should be kept informed about shortages, and be given clear advice on what to do if they can’t get their medication.”

Louise Ansari, CEO, Healthwatch England

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