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News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
News -
This is the first of a series of 'good news' stories that we hope to share over the coming months. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
Advice and Information -
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
Advice and Information -
Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important. -
Advice and Information -
Read the latest advice and information from NHS England and Public Health England about the Coronavirus. -
Advice and Information -
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. -
Advice and Information -
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
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Report -
Following our Covid-19 vaccination survey, which was conducted from 5 February to 8 March 2021, we have produced a report which shares the experiences and views of people about the vaccine. -
Report -
Following our 'Hospital Experience and Discharge' survey, which was conducted from March - November 2020, our report explores the views and experiences of people who have been in hospital and how the discharge process affected them. -
Report -
This report from Healthwatch England and The Red Cross focuses on the discharge process between March and August and shines a light on people’s experiences of getting home from hospital. -
Report -
Following our 'Impact of Covid-19 on Young People' survey, which was conducted from July - August 2020, we have produced a report which gives the views of young people on living through the first five months of the coronavirus pandemic. -
Report -
Following our research on behalf of Stockton-on-Tees Borough Council on sexual health services across Stockton, we have produced a report which features feedback from the survey. -
Report -
Following our 'Living with Covid-19' survey, which was conducted from April - June 2020, we have produced a report of the results. -
Report -
Take a look at our annual report for 2019/2020, which shows the work and achievements we have made over the year. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at Elton Hall Care Home following a visit in 2018 as part of a wider review of care homes across the Borough. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at Roseville Care Centre following a visit in 2018 as part of a wider review of care homes across the Borough -
Report -
Healthwatch Stockton-on-Tees conducted a follow up Enter & View at Hadrian Park following a visit in 2018 as part of a wider review of care homes across the Borough. -
Report -
Healthwatch Stockton-on-Tees conducted a survey in January 2020 on mental health experiences from residents across the Boroough to help improve local services. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at University Hospital of North Tees A&E and Urgent Care following feedback from patients in the community. -
Report -
Healthwatch Stockton-on-Tees conducted a follow up Enter & View at Allington House following a visit in 2018 as part of a wider review of care homes across the Borough. -
Report -
Healthwatch Stockton-on-Tees conducted a follow up Enter & View at Victoria House following a visit in 2018 as part of a wider review of care homes across the Borough. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at Norton Medical Centre following feedback from patients in the community. -
Report -
The NHS has produced a Long-Term Plan, setting out all the things it wants health services to do better for people across the country. -
Report -
Read all about our report on access to health and social care services as experienced by people with a sensory impairment.
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Report -
Our 2018/19 Annual Report has now been published and you can find out all about our results from the year and our plans for the future. -
Report -
Healthwatch Stockton-on-Tees felt it was important to engage with the asylum seeker and refugee community to gain a greater understanding of their views and experience of healthcare services across the Borough. -
Report -
In October 2017, Healthwatch Stockton-on-Tees carried out an Enter and View at the University Hospital of North Tees following feedback that improvements could be made to improve the experience of patients living with dementia in a hospital setting. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to gather feedback from service users, family members and carers about their experiences of the continence service in Teesside. -
Report -
The purpose of this report is to look at the quality of life provided to older people living in residential and nursing care across the Borough of Stockton-on-Tees.
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News -
The latest edition of the Teeswide Safeguarding Adults Board (TSAB) newsletter is now available online and to download. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to research public awareness and experiences of local alcohol services, alcohol related services, alcohol-related hospital admissions and A&E attendances. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation at the University Hospital of North Tees in January 2017. -
Report -
Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Take a look at our annual report for 2017/2018, which shows the work and achievements we have made over the year.