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Advice and Information

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Getting the most out of the virtual health and care experience

National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
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On-The-Go Wellbeing Support For Dads

New and expectant fathers are benefiting from the support of a new app providing on-the-go advice to help them enjoy their babies, feel more confident and support their mental and emotional wellbeing.
1 July 2020
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Patient Transport Update from the North East Ambulance Service NHS Trust

The North East Ambulance Service (NEAS) are providing transport, safely and swiftly during the COVID-19 pandemic, for those who need to attend appointments because of a life-threatening condition.
26 June 2020
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NHS Complaints Process Due to Resume from 1st July 2020

On 26 March 2020, NHS England advised NHS organisations that due to the need to focus on the COVID-19 pandemic, they could choose to pause the complaints process.
24 June 2020
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Launch of NHS Test and Trace Service

The NHS has launched its Test and Trace service to help identify, contain and control coronavirus, reduce the spread of the virus and save lives.
28 May 2020
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Diabetes UK launches north east regional Facebook group

The North of England team at Diabetes UK have recently opened a public Facebook group in order to reach and support more people living with diabetes in the region.
20 May 2020
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New guidance from Government on Coronavirus - Frequently Asked Questions

The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.
11 May 2020
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Your pharmacy VE Day, May Bank Holiday opening times

If you become unwell over the May bank holiday on Friday, 8 May, your pharmacy is a great place to visit for professional advice.
5 May 2020
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GP practices will remain open over the VE Day Bank Holiday

Local GP surgeries are to remain open on VE Day to help the NHS cope with the ongoing Coronavirus outbreak.
5 May 2020
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What is domestic abuse and how can I get support?

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
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Catalyst launches Keeping People Connected Service

Catalyst has launched a support service for those who have or may have learning disability and/or autism. Many people with learning disability and /or autism will become increasingly vulnerable during the current Covid-19 crisis.
17 April 2020
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What's the difference between social distancing, self-isolation and shielding?

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020

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