Advice and Information

On 26 March 2020, NHS England advised NHS organisations that due to the need to focus on the COVID-19 pandemic, they could choose to pause the complaints process.

The NHS has launched its Test and Trace service to help identify, contain and control coronavirus, reduce the spread of the virus and save lives.

The North of England team at Diabetes UK have recently opened a public Facebook group in order to reach and support more people living with diabetes in the region.

The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.

If you become unwell over the May bank holiday on Friday, 8 May, your pharmacy is a great place to visit for professional advice.

Local GP surgeries are to remain open on VE Day to help the NHS cope with the ongoing Coronavirus outbreak.

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

Catalyst has launched a support service for those who have or may have learning disability and/or autism. Many people with learning disability and /or autism will become increasingly vulnerable during the current Covid-19 crisis.

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.