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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
Read all about our report on access to health and social care services as experienced by people with a sensory impairment.
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Report -
Take a look at our annual report for 2017/2018, which shows the work and achievements we have made over the year. -
Report -
Public Health informed Healthwatch Stockton-on-Tees that Oral Health was one of its future priorities for 2018/2019, and welcomed any feedback Healthwatch Stockton-on-Tees could gather from patients by carrying out a planned engagement activity. -
Report -
During recent engagement activities, the Voluntary, Community and Social Enterprise Sector fed back concerns with the accessibility of, and care provided by the dentists for people diagnosed with Autism Spectrum Disorder (ASD) in Stockton-on-Tees. -
News -
Healthwatch England warns dental care crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care between January and March 2021. -
News -
We’ve heard that many people have struggled to access dental care since the pandemic began. We want to hear your experiences of dental care since March 2020. -
Advice and Information -
Healthwatch teams across the North East have seen a significant increase in concerns from the public around getting to see their local dentist. -
Report -
At the end of 2021, Healthwatch teams across the North East worked collaboratively to gain feedback from the general public about their experiences of local dentistry. -
Report -
Healthwatch Stockton-on-Tees engaged with the public across the Borough to seek their views and experiences of local dental services over the past year, in addition to a number of queries on NHS dentists through the Information & Signposting service. -
Report -
Find out our highlights from 2021-22, including who we engaged with, our focus areas and our impacts. -
News -
Local people are being encouraged to share their thoughts on the standards of care they receive at GPs, dentists, hospitals and care homes, with the Care Quality Commission (CQC). -
News -
Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region. -
Report -
Find out our highlights from 2022-23, including who we engaged with, our focus areas and our impacts. -
News -
A new report by MPs into dental care, which draws upon the experiences people have shared with us, has called for urgent reform so more people can access an NHS dentist. -
News -
NHS North East and North Cumbria Integrated Care Board (ICB), which has just taken on responsibility for commissioning the region's dental services, has announced that dental services in North East and North Cumbria have received £3 million funding. -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Response -
Under a new plan published recently, people will benefit from millions more NHS dental appointments over the next year. Read the response from Healthwatch England. -
News -
Are you living in the North East and North Cumbria? Do you have recent experiences with using or trying to access dental services? Then share your experiences with us! -
News -
On Wednesday 21st February 2024 we held our 2023-2024 Annual Event at the River Tees Water Sports Centre in Stockton-on-Tees.
The focus of the day was to help to plan for our future priorities and support the Healthwatch Stockton-on-Tees Executive Board to determine our workplan for 2024-2025. -
Report -
The Healthwatch network in the North East and North Cumbria are working with the ICB to gather evidence about access to dental care services.
As part of this work, local Healthwatch across North East & North Cumbria undertook a mystery shopping exercise to get a real time understanding of what is being said to people and to understand their experiences of dentists across the region.
The mystery shopping exercise involved phoning dental practices, enquiring about a specific dental care scenario and reporting the results centrally for a regional overview. -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
Report -
Following our 'Hospital Experience and Discharge' survey, which was conducted from March - November 2020, our report explores the views and experiences of people who have been in hospital and how the discharge process affected them. -
Report -
This report from Healthwatch England and The Red Cross focuses on the discharge process between March and August and shines a light on people’s experiences of getting home from hospital. -
Report -
Following our 'Living with Covid-19' survey, which was conducted from April - June 2020, we have produced a report of the results. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to research public awareness and experiences of local alcohol services, alcohol related services, alcohol-related hospital admissions and A&E attendances. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation at the University Hospital of North Tees in January 2017. -
Report -
Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Healthwatch Stockton-on-Tees attended Yarm Medical Centre’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016. -
Report -
Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017. -
Report -
Healthwatch Stockton-on-Tees are part of the North of Tees Dementia Collaborative network, and work closely with the Live Well Dementia Hub and Dementia Voices Stockton. -
Report -
Healthwatch Stockton-on-Tees investigated public awareness and experiences of local alcohol service users, alcohol-related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances. -
Report -
The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group. -
Report -
NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees. -
Report -
Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice. -
Report -
Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating care package arrangements following patient discharge in February 2016. -
Report -
Since January 2016, Healthwatch Stockton-on-Tees have received an overwhelming volume of feedback regarding access to and service provision of primary care services in the area. -
Report -
A representative from Healthwatch Stockton-on-Tees regularly attends the North East Ambulance Service Healthwatch Forum. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating transport arrangements following patient discharge in February 2016. -
Report -
Following Healthwatch Stockton-on-Tees' ‘Shaping Mental Health Services Together’ event, a range of comments and concerns were received from those who attended regarding current mental health service provision.