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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
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Find out what support is available to help you travel to your hospital appointments. -
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Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
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End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
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Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
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We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
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Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
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Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
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Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
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Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
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Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you. -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
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Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important. -
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Read the latest advice and information from NHS England and Public Health England about the Coronavirus. -
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The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. -
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Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
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Martin Lewis, the Money Saving Expert has written a great mental health and debt guide with the help of Mind, Rethink Mental Illness and CAP. -
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People have told Healthwatch England they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines. -
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Take a look at what the guidance around visiting your loved ones in care homes means in practice. -
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Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result. -
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Find out more about shielding, who it applies to, and what to do if you're a shielder. -
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Making Every Contact Count (MECC) helps public sector, voluntary and charity staff share healthy lifestyle messages and services with the public in the North East and North Cumbria. -
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If you think you may have coronavirus, the NHS has provided some important information to keep you safe while isolating at home. -
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In the UK, around 22,000 people with diabetes die early every year and five million people in England are at high risk of developing Type 2 diabetes. -
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More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced. -
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On the 2 December the Borough of Stockton-on-Tees will be subject to ‘Tier 3: Very High Alert’ restrictions. -
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Diabetes UK has provided some information on managing your diabetes while staying at home, as well as knowing the risks of type-2 diabetes. -
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Updated Government guidance for people who are clinically extremely vulnerable from COVID-19 -
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The new NHS COVID-19 app, now available to download for free, is the fastest way to see if you're at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community. -
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The government has announced further national measures to address rising cases of coronavirus in England. -
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The Government has introduced new restrictions in parts of the north-east of England to curb rising infection rates. -
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What can you expect when you’re discharged from hospital? -
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On 26 March 2020, NHS England advised NHS organisations that due to the need to focus on the COVID-19 pandemic, they could choose to pause the complaints process. -
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New and expectant fathers are benefiting from the support of a new app providing on-the-go advice to help them enjoy their babies, feel more confident and support their mental and emotional wellbeing. -
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The North East Ambulance Service (NEAS) are providing transport, safely and swiftly during the COVID-19 pandemic, for those who need to attend appointments because of a life-threatening condition. -
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The NHS has launched its Test and Trace service to help identify, contain and control coronavirus, reduce the spread of the virus and save lives. -
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The North of England team at Diabetes UK have recently opened a public Facebook group in order to reach and support more people living with diabetes in the region. -
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The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS. -
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If you become unwell over the May bank holiday on Friday, 8 May, your pharmacy is a great place to visit for professional advice. -
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Local GP surgeries are to remain open on VE Day to help the NHS cope with the ongoing Coronavirus outbreak. -
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Catalyst has launched a support service for those who have or may have learning disability and/or autism. Many people with learning disability and /or autism will become increasingly vulnerable during the current Covid-19 crisis. -
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The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing. -
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We have moved to the final step of the Government’s roadmap for managing COVID 19 and there are new changes we all need to be aware of. -
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Anyone using ambulance patient transport services to attend their clinic or appointment must continue to wear a face covering in line with NHS guidelines for hospitals and other health services. -
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Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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The Government recently published its COVID-19 autumn and winter plan, which you can read more about below. -
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Find out what's in the Government's new social care plan and how it compares with what people have told Healthwatch England nationally.